The Adult Toy Shoppe - Customer Service

Customer Service

Welcome to our customer service center where you can access information about our company, our policies and products.

Hours of operation are Monday to Friday, 11am - 6pm EST.
We are closed weekends and statutory holidays.
Email customer service here.

Phone contact: 1-856-382-0628

Contact Us - There are 3 ways to contact our customer service department should you have any other questions. We also accept phone orders.

How to Place an Order Online - Step by step instructions on how to buy sex toys online by using our secure checkout page.

About Us - Learn more about us behind the scenes, including our past experiences and why you should shop with us.

Shipping Policy - Details about what happens after an order is placed are found here including information about shipping methods and times.

Privacy Policy - Your privacy is extremely important to us, this page explains our privacy and security methods in place to protect your personal data to assure the highest level of security possible.

Return Policy - We have a health-oriented return policy. We take the health and safety of every customer extremely seriously and will never risk compromising the health of our customers.

Frequently Asked Questions - We have complied a list of questions often asked by our customers and included the answers for all to see. A must-read for adults shopping for the first time.

Sex Toy Reviews - Honest reviews from real people about some of our sex toys. This page is always being updated so check back often for more adult toy reviews.

Submit a Review - If you would like to offer your opinion to other shoppers about any of our adult products that you have purchased, please feel free to submit few sentences telling us what you think and we will add it to the product page. It's anonymous but we request your sex, age and city of residence.

Terms of Use - Our terms are explained here. You must be 18 years of age (21 in some states) to view our use this website. If you are under age, you must leave immediately.